Privacy Policy

We recognize the importance of personal information and consider its protection to be our social responsibility. We comply with laws and regulations regarding personal information and ensure the appropriate use and management of personal information provided by our customers and business partners.

Scope of Application

This Privacy Policy sets forth the principles that this website observes when handling customers’ personal information or information equivalent thereto.

Purpose of Use of Personal Information

We use the information provided by our customers within the scope of the following purposes:

  • To verify the identity of the individual
  • To manage reservations/stays and provide services (in the case of optional services, etc., personal information may be shared with business partners)
  • To process payments for the sale of alcoholic beverages and other items, to retain age verification records, and to manage purchase history
  • To confirm and respond to inquiries, comments, reservations, etc.
  • To distribute and send email newsletters, direct mail, and various notices
  • To conduct campaigns, surveys, monitoring, interviews, etc.
  • To provide, improve, develop, and market our services
  • To understand customers’ usage history and to perform statistical processing for service improvement
  • To improve other services provided by this facility
  • To provide personal information to partner businesses/organizations based on the customer’s consent or application
  • To investigate acts prohibited under the Terms of Service, etc.
  • To ensure the safety of the facility and for crime-prevention control
  • For other purposes individually consented to by the customer

Management of Personal Information

To ensure the accuracy and safety of personal information, this site implements thorough security measures and carries out necessary and appropriate safety measures against risks such as leakage, alteration, and unauthorized access.

This site uses SSL encryption to prevent important information from being read or tampered with by third parties.

Disclosure of Personal Information to Third Parties

We will not provide personal information to third parties except where there is a legitimate reason, including the following:

  • When the consent of the individual has been obtained
  • When based on laws and regulations
  • When necessary for the protection of a person’s life, body, or property, or for the management of the building
  • When necessary for public health or the sound development of children
  • When cooperating with affairs prescribed by laws and regulations of national agencies, etc. (tax audits, statistical surveys, etc.)

We may disclose information, within the scope necessary to achieve the purposes of use above, to subcontractors with whom we have entered into confidentiality agreements, but only where necessary for the purposes of use described above.

For payment processing, we use the services of the payment service provider Stripe, Inc. (a U.S. corporation). To the extent necessary for payment processing, your information is provided to Stripe, Inc. (including transfers outside Japan, such as to Ireland and the United States). Stripe, Inc. maintains a data management system compliant with international security standards (such as PCI DSS Level 1). For details, please refer to Stripe’s Privacy Policy (https://stripe.com/privacy).

Inquiries Regarding Personal Information

If you request disclosure, correction, suspension of use, etc., we will respond in accordance with the prescribed procedures. As the specific procedures will be explained to you individually, please contact us.

Cookies

Cookies are a mechanism that saves a user’s site browsing history on the user’s computer.
Users can decline collection by disabling cookies; please check your browser settings. However, if you decline cookies, some services and functions on this site may not operate correctly.

This site uses cookies for the following purposes:

  • To identify customers on this site and to provide the functions of this website
  • To analyze customers’ browsing behavior on this site
  • To prevent fraudulent use during payment processing, this site uses cookies provided by our payment service provider, Stripe

Access Analysis

This site uses “Google Analytics,” a service provided by Google, to analyze and improve the site.
This service uses cookies to collect traffic data. Traffic data is collected anonymously and does not identify individuals.
Access logs are used for the maintenance and management of this site and for statistical analysis of usage, and are not used for any other purpose.

Embedded Content from Other Sites

This site includes embedded content (such as videos, images, and posts). Embedded content from other sites behaves in the exact same way as if the visitor had visited that other site.
These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
If you are logged into an account on that site, tracking of your interaction with the embedded content may also be included.

Disclaimer

While we make every effort to post accurate information regarding the content and information on this site, we do not guarantee its accuracy or safety. Please note that we assume no responsibility for any damage resulting from the content posted on this site.
We assume no responsibility whatsoever for the information, services, etc. provided at destination sites reached via links or banners from this site.

Copyright and Portrait Rights

The copyrights, portrait rights, and other rights to all content posted on this site (text, images, videos, audio, files, etc.) are held by the site owner or the respective rights holders, and unauthorized use (reprinting, reproduction, transfer, secondary use, etc.) without permission is prohibited. In addition, no transformation, modification, or alteration of the content is permitted under any circumstances.
If any rights holder finds an issue with the posted content, please contact us directly. We will respond promptly.

Changes to This Privacy Policy

This site will review the content of this Privacy Policy as appropriate and strive to improve it.
This Privacy Policy may be changed without prior notice.
Changes to this Privacy Policy shall take effect at the time they are posted on this site.