TenangTenang

We recognize the importance of personal information and consider its protection to be our social responsibility. We comply with laws and regulations regarding personal information and ensure the appropriate use and management of personal information provided by our customers and business partners.

Scope of Application

This Privacy Policy sets forth the principles that this website observes when handling customers’ personal information or information equivalent thereto.

Purpose of Use of Personal Information

We use the information provided by our customers within the scope of the following purposes:

• To verify the identity of the individual.
• To manage reservations/stays and provide services. (In the case of optional services, etc., personal information may be shared with business partners.)
• To confirm and respond to inquiries, comments, and reservations.
• To distribute and send email newsletters, direct mail, and various notices.
• To conduct campaigns, surveys, monitoring, and interviews.
• To provide, improve, develop, and market our services.
• To understand customer usage history and perform statistical processing for service improvement.
• To improve other services provided by this facility.
• To provide personal information to partner businesses/organizations based on customer consent or application.
• To investigate acts prohibited by the Terms of Service, etc.
• To ensure the safety of the facility and for crime prevention control.
• For other purposes individually consented to by the customer.

Management of Personal Information

To ensure the accuracy and safety of personal information, this site implements thorough security measures and carries out necessary and appropriate safety measures against risks such as leakage, alteration, and unauthorized access. This site uses SSL encryption to prevent important information from being read or tampered with by third parties.

Disclosure of Personal Information to Third Parties

We will not provide personal information to third parties except in cases where there is a legitimate reason, including the following:

• When the consent of the individual has been obtained.
• When based on laws and regulations.
• When necessary for the protection of human life, body, or property, or for building management.
• When necessary for public health or the sound growth of children.
• When cooperating with affairs prescribed by laws and regulations of national agencies, etc. (tax audits, statistical surveys, etc.).

We may disclose information to subcontractors with whom we have entered into confidentiality agreements only to the extent necessary to achieve the above purposes of use.

Inquiries Regarding Personal Information

If there is a request for disclosure, correction, or suspension of use of personal information, we will respond based on the prescribed methods. We will provide specific instructions individually, so please contact us for further details.

Cookies

Cookies are a mechanism that saves a user’s site browsing history on the user’s computer. Users can refuse collection by disabling cookies; please check your browser settings. However, if you refuse cookies, some services and functions of this site may not operate correctly.
This site uses cookies for the following purposes:

• To identify customers on this site and provide functions on this website.
• To analyze customers’ browsing behavior on this site.

Access Analysis

This site uses “Google Analytics” provided by Google for site analysis and improvement. This service uses cookies to collect traffic data. Traffic data is collected anonymously and does not identify individuals. Access logs are used for maintenance management and statistical analysis of site usage, and will not be used for any other purpose.

Embedded Content from Other Sites

This site includes embedded content (videos, images, posts, etc.). Embedded content from other sites behaves in the exact same way as if the visitor has visited the other site. These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. This includes tracking your interaction with the embedded content if you have an account and are logged in to that site.

Disclaimer

While we strive to provide the most accurate information possible regarding the content and information on this site, we do not guarantee its accuracy or safety. Please note that we assume no responsibility for any damage caused by the content posted on this site. If you move from this site to another site via links or banners, we assume no responsibility for the information, services, etc., provided at the destination site.

Copyright and Portrait Rights

The copyrights and portrait rights of all content (text, images, videos, audio, files, etc.) posted on this site are owned by the site owner or the respective rights holders. Unauthorized use (reprinting, reproduction, transfer, secondary use, etc.) is prohibited. Furthermore, any transformation, modification, or addition to the content is strictly prohibited. If any rights holders find any issues with the posted content, please contact us directly. We will respond promptly.

Changes to this Privacy Policy

This site will review the content of this Privacy Policy as appropriate and strive for its improvement. This Privacy Policy is subject to change without prior notice. Changes to this Privacy Policy shall become effective as soon as they are posted on this site.